Project Successes

  • 2002
  • MRSA Infection Control toolkit for community providers: Distributed widely throughout east Toronto to ensure consistency in MRSA communication and treatment across the continuum of care.
  • 2003
  • Primary Care Project: Developed a definition of primary health care and completed a literature search on primary care models in urban settings internationally.
  • 2005
  • CREMS ( Community Referrals by EMS): An award-winning pilot project developed to link frequent users of EMS services with existing community support services, when appropriate.
  • 2006
  • Community Rounds Research Project – Building Collaborations for Seniors Services in East Toronto: A pilot project designed to measure the health and social service needs of seniors at hospital discharge and to identify gaps in service and possible reasons why these gaps exist.
  • 2008
  • Healthy Connections 2008: Health Equity: From Challenges to Solutions.
  • 2010
  • Healthy Connections 2010: Self Managing Care: From Ideas to Solutions.
  • Inventory of Falls Prevention Programs in east Toronto.
  • 2011
  • Healthy Connections 2011: Informal Caregiving in the Formal System: From Ideas to Solutions
  • Back Office Solutions: An alliance of Solutions members sharing e-learning resources such as accessibility training and WHMIS training.
  • Community Learning in Infection Control (CLIC): An alliance of Solutions members, in collaboration with George Brown College, developed e-learning modules in infection control for front line providers in the community. Their hand hygiene e-learning module was recognized as a best practice by Accreditation Canada. CLIC formally integrated with BOS in 2012.
  • Care-Ring & Reach: A pilot project using existing Care-Ring voice network technology to reach informal caregivers either online or via phone. Six sessions were offered between September and November 2011 where caregivers could connect to receive support from qualified healthcare professionals.
  • 2012
  • Healthy Work Environments Partnership and Innovation Fund Project: Through a Ministry of Health grant, the Learning Management Partnership was expanded. Eight new e-learning modules on wellness-related topics were developed (e.g. mental wellness for staff) that can be customized for use in different organizations; community or hospital-based.
  • 2013
  • Healthy Connections 2013: Health Links and Beyond: The Long and Winding Road to Person-Centred Care.
  • PATH (Partners Advancing Transitions in Healthcare) Project: Short-listed for this Change Foundation grant for a patient co-design project to improve the experience of seniors with chronic health conditions as they transition through the healthcare system.
  • 2014
  • Learning Management Partnership: Beginning with the Back Office Solutions project in 2008 and expanding with the addition of the Community Learning and Infection Control modules and the eight wellness modules developed through the healthy work environments partnership, this partnership has continued to grow. In 2014 the group added a customer service training module. By 2015 the LMS partnership had over 20 courses available to 12 member organizations. A successful and award-winning model (awarded an Accreditation Canada Leading Practice), the iLearn partnership has led to efficiencies through sharing resources across organizations, has introduced standardized safety training for healthcare workers across the hospital/community continuum, and provided smaller community organizations with a cost-efficient staff training system (so they don’t have to independently hire their own trainers) and a built-in reporting and tracking capacity.
  • Solutions Infection Prevention Intervention Project: Toronto East General Hospital shared their infection prevention and control expertise by auditing participating community-based organizations, resulting in the sharing of best practices and identifying gaps in community infection prevention practices. The group will continue with the audits and move forward to work on enhancing infection prevention practices across all sectors.
  • 2015/16
  • Healthy Connections 2015: Community Hubs: From Health Care to Health.
  • Fostering an LGBTQ Inclusive Environment:  An education and training project, in partnership with The 519 organization, designed to ensure a welcoming environment for LGBTQ patients both in hospital and as they transition to community organizations. A group is working to develop tools that will address organizational gaps that all partners have in common.
  • QIP Collaborative Planning: Several Solutions’ partners are looking at monitoring and reporting on one common indicator across all organizations on their Quality Improvement Plan (QIP).